Shipping policy
Shipping Policy
This Shipping Policy describes how BondiBuy (“we,” “us,” or “our”) handles order processing, shipping, and delivery. Please read carefully before placing an order.
Processing Times
All orders are processed within 1–3 business days. Orders are not processed, shipped, or delivered on weekends or holidays.
If we experience a high volume of orders, processing times may be delayed by a few days. We will notify you by email if your order is significantly delayed.
Shipping Times
Domestic Shipping (Australia): Estimated delivery time is 2–5 business days.
International Shipping: Estimated delivery time is 5–10 business days. Delivery times may vary depending on customs clearance and the destination country.
Please note: All delivery times are estimates only and are not guaranteed.
Shipping Costs
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Standard Shipping: Free on all orders
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Express Shipping (if available): Rates calculated at checkout
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International Shipping: Free shipping available
Tracking Information
Once your order has shipped, you will receive an email confirmation with a tracking number. Tracking updates may take 2–5 business days to appear. You can track your package using the link provided in the email.
Shipping Restrictions
We currently ship worldwide. However, certain items may have restrictions depending on the shipping destination due to customs regulations.
Damaged, Lost, or Delayed Shipments
We are not liable for packages lost or damaged during shipping. If your order arrives damaged, please contact the shipping carrier directly to file a claim.
If your package is missing or significantly delayed beyond the estimated timeframe, please contact us and we will assist you where possible.
Contact Information
If you have any questions about this Shipping Policy or your order, please contact us at: